Last Updated: 7/5/2025
We know you’re eager to unwrap your Kitty Closet treasures, and we’re just as excited to get them to you. From order to doorstep, we’re committed to making your delivery experience smooth, secure, and completely discreet. Below is everything you need to know about how we deliver the magic.
Where We Ship
At this time, Kitty Closet ships exclusively within South Africa. No matter where you’re located—whether in a bustling city or a quiet town—we aim to reach you with care and reliability. We’re working on expanding, but for now, all orders must have a valid South African delivery address.
Order Processing & Delivery Time
Once your order is placed, we get to work quickly. Orders are usually processed and dispatched within 1 to 2 business days, excluding weekends and public holidays. Once dispatched, delivery typically takes between 5 to 8 business days, depending on your location and the courier’s schedule. We always aim for the earliest possible delivery time while maintaining the quality and security of your package.
Couriers & Tracking
To ensure your parcel is in good hands, we only work with trusted and professional courier partners. Once your order has been shipped, you’ll receive a tracking link so you can follow your package every step of the way—from our shelf to your sanctuary.
Discreet Packaging
We understand that privacy is essential—especially when it comes to intimate purchases. That’s why all Kitty Closet orders are shipped in plain, unmarked boxes or courier sleeves with no logos, branding, or suggestive labels. Even the sender name on your shipping label and invoice is completely neutral and non-identifiable, ensuring your delivery stays your business and no one else’s.
Questions or Delivery Concerns?
If you have any questions about your order, need help with tracking, or have any delivery-related concerns, we’re always happy to help. Simply reach out using the contact form or tap the WhatsApp button on our website for discreet support.
At Kitty Closet, we don’t just deliver parcels—we deliver peace of mind, pleasure, and privacy. Every package is packed with care and sent with love.